IGNITE POST
6 Sinchangdong 1(il)-ga, Jung-gu, Busan
+82422854499
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Financial Education Excellence

Privacy Policy

Your financial data deserves the highest level of protection. Here's exactly how we handle, store, and safeguard your personal information at Ignite Post.

Last Updated: January 15, 2025

Information We Collect

When you work with Ignite Post for strategic financial planning, we gather specific information to provide you with personalized service. This isn't about collecting everything we can – it's about getting what we need to help you make smart financial decisions.

Personal Identifiers

Your name, email address, phone number, and mailing address. We use this to communicate with you and send important financial documents.

Financial Information

Income details, investment goals, risk tolerance, and current financial situation. This helps us create strategies that actually work for your circumstances.

Technical Data

Website usage patterns, device information, and IP address. We analyze this to improve our online tools and protect against unauthorized access.

We don't collect sensitive financial data like bank account numbers or credit card details unless absolutely necessary for specific services you've requested. And we'll always tell you exactly why we need it.

How We Use Your Information

Every piece of information we collect serves a specific purpose in helping you achieve better financial outcomes. We're not in the business of collecting data just to have it.

  • Create customized financial strategies based on your specific goals and current situation
  • Provide ongoing support and adjust recommendations as your circumstances change
  • Send important updates about market conditions that might affect your planning
  • Improve our services based on what works best for our clients
  • Comply with financial regulations and reporting requirements in South Korea
  • Protect your account and prevent unauthorized access to your financial information

We never use your personal information for automated decision-making that could significantly impact your financial planning without human oversight.

Information Sharing and Disclosure

Your financial information stays with us unless you specifically authorize sharing or we're required by law. We're pretty protective of what you tell us.

We may share your information with:

  • Licensed financial institutions when processing investment transactions you've approved
  • Professional service providers (like accountants or legal advisors) when you've requested integrated planning
  • Technology partners who help us maintain secure systems, all bound by strict confidentiality agreements
  • Regulatory authorities in South Korea when required for compliance purposes

We'll never sell your personal information to marketing companies or use it for purposes unrelated to your financial planning. If we ever need to share information beyond these circumstances, we'll ask for your explicit permission first.

Data Security Measures

Protecting your financial information isn't just important to us – it's essential to our business. We use multiple layers of security that meet or exceed industry standards for financial services.

  • 256-bit SSL encryption for all data transmission between your device and our servers
  • Regular security audits by independent cybersecurity firms
  • Multi-factor authentication for all account access
  • Secure data centers with physical access controls and 24/7 monitoring
  • Employee background checks and ongoing security training
  • Regular data backups stored in geographically separate locations

Despite these measures, no system is 100% secure. If we ever experience a data breach that affects your information, we'll notify you within 72 hours and work with you to protect your accounts.

Your Rights and Control

You have significant control over your personal information. These aren't just legal requirements – they're practical tools you can use to manage your privacy.

Access Your Data

Request a complete copy of all personal information we have about you. We'll provide this in a readable format within 30 days.

Correct Information

Update any incorrect or outdated information in your profile. Accurate data helps us provide better financial advice.

Delete Your Data

Request deletion of your personal information, subject to legal requirements for financial record-keeping.

To exercise any of these rights, contact us using the information below. We'll verify your identity and process your request as quickly as possible. Some requests may take up to 45 days if they're particularly complex.

Data Retention

We keep your information only as long as necessary to provide services and meet legal requirements. For financial planning clients, this typically means:

  • Active client data: Retained throughout our relationship and for 7 years after account closure
  • Financial recommendations: Kept for 10 years to comply with South Korean financial regulations
  • Communication records: Maintained for 5 years for quality assurance and regulatory purposes
  • Website analytics: Aggregated and anonymized after 24 months

When we no longer need your information, we securely delete it using methods that make recovery impossible. This includes both digital deletion and physical destruction of any printed materials.

International Data Transfers

While Ignite Post operates primarily in South Korea, some of our technology partners are located in other countries. When we transfer your data internationally, we ensure it receives the same level of protection it has in South Korea.

All international transfers are covered by appropriate safeguards, including standard contractual clauses and adequacy decisions recognized by Korean privacy authorities.

You have the right to know where your data is being processed and can request details about any international transfers that affect your information.

Changes to This Policy

We update this privacy policy when we make significant changes to how we handle your information. We won't make changes that reduce your privacy protections without giving you clear notice and options.

When we update this policy, we'll notify you by email and prominently display the changes on our website for at least 30 days. For major changes that affect how we use your data, we'll ask for your renewed consent.

You can always find the most current version of this policy on our website, along with the date it was last updated.

Privacy Questions?

Contact our privacy team directly:

Email: [email protected]

Phone: +82 42 285 4499

Address: 6 Sinchangdong 1(il)-ga, Jung-gu, Busan, South Korea

We typically respond to privacy inquiries within 2-3 business days.